Once my order is placed when will I receive it?
Please refer to our shipping information for delivery times.
Are balloons supplied with helium?
All balloons are supplied flat.
If you collect from our store at Nerang we can inflate the balloon for you, extra charges apply.
How do I pay for my order?
Via Paypal.
Can I return my order?
If you’re not 100% satisfied you can return your order to us.
Please note all merchandise must be returned in original packaging and in as new condition to receive a refund.
Freight charges are non refundable.
All postage and handling charges incurred for returning your order are also non refundable.
Please refer to our returns policy for further detailed information.
Can I arrange a store pick up?
Yes you can. Our shop is located at 1/39 Lawrence Drive, Nerang.
Our shop hours are Monday to Friday 9am – 5pm, Saturday 9am – 3pm.
Please call us in advance on 1300 550 900 to ensure your order is packed and ready to go.